1. You select: You select how many bags of coffee you want to send your recipient and if you want us to notify them of their gift via email (or if you would rather print something to hand it to them directly).
2. We notify: We will email them a redeemable gift code, if you chose that option vs. a physical print out.
3. They redeem: Once the recipient receives the code, they can activate their subscription on our website. They will create an account and take our short coffee quiz to get started. You do not need to enter the gift recipient's shipping information when you purchase; they will set up their shipping details when they redeem their gift.

Yes! When you purchase a subscription, you’ll be able to choose if you want us to notify your gift recipient right away or if you want us to notify your recipient on a specific date.

When you are making your purchase, simply select the option to email (versus print) your gift and click Change Date to make your selection.

Our coffees come from an exclusive group of coffee roasters across Europe (and we’ve tried almost all of them!). We can do all the heavy lifting to find the best craft coffees and offer them through Equilibrium.

When someone redeems a gift subscription, they take a quick quiz where they let us know what they like — from roast level to if they prefer their coffee arrives ground or whole bean. From there, we pair them with a variety of single-origin coffees, blends, decafs, organic coffee and more based on their preferences. Each batch of coffee is carefully roasted-to-order by our selection of European coffee roasters.

Absolutely! You have this option to include a personalized message at check-out.

It happens! You or your gift recipient can contact a customer support agent at support@equilibrium.com so we can locate it for you.